PRIVACY POLICY

1. Introduction

ELVA ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from https://elva.fit .

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us. This includes:

  • Personal Identifiers: Name, shipping address, email address, phone number.

  • Commercial Information: Records of products purchased.

  • Payment Information: Credit/debit card numbers or other payment details. Note: All payments are processed by our third-party payment processors (e.g., Shopify Payments, PayPal), and we do not store your full card details on our servers.

We also automatically collect certain information about your device and interaction with the Site using cookies and similar technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To fulfill your orders, process payments, and arrange for shipping.

  • To communicate with you about your order, account, or our services.

  • To screen orders for potential risk or fraud.

  • To provide you with information or advertising relating to our products, in accordance with your marketing preferences.

4. Sharing Your Information

We share your Personal Information with third parties to help us use it, as described above. For example:

  • We share your name, shipping address, and order details with our fulfillment and logistics partners so they can ship the product to you directly on our behalf.

  • We use Shopify to power our online store. 

  • We may share information with payment processors, and marketing platforms.

5. Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us using the information below.

7. Data Retention

We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Changes to this Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Changes will be posted on this page.